Privacy Policy

1. Who We Are

Britannia Scholars Ltd (referred to as “we”, “us”, or “our”) is a UK-based education consultancy registered in England and Wales under Company Number 17355280.

Our registered office is at: 20 Arundel Road, Hounslow, TW4 6HU, United Kingdom.

For data protection matters, we are registered with the Information Commissioner's Office (ICO) under Registration Number: ZC215529.

If you have any questions about this privacy policy or how we handle your personal data, you can contact us at info@britanniascholars.co.uk or by phone at +44 7442076117.

2. What This Policy Covers

This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website (britanniascholars.co.uk), book a free consultation, enquire about our services, use our student resources, contact us, or apply for university through our services.

We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

3. What Personal Data We Collect

We may collect the following types of personal data:

· Identity Data – Your full name, date of birth, gender, and nationality.

· Contact Data – Your email address, phone number, and home address (both in the UK and overseas).

· Academic Data – Your educational qualifications, grades, transcripts, and test scores such as IELTS.

· Application Data – Your CV, Statement of Purpose, references, and university choices.

· Visa Data – Your passport details, immigration history, and financial documents required for visa guidance.

· Technical Data – Your IP address, browser type, and device information collected via cookies.

· Marketing Data – Your preferences for receiving marketing communications from us.

We do not collect sensitive personal data such as health information, racial or ethnic origin, or political opinions unless you voluntarily provide it and it is relevant to your application – for example, if you require disability accommodations.

4. How We Collect Your Data

We collect data in the following ways:

· Direct interactions – When you fill in the “Book Free Consultation” form on our website, email us at info@britanniascholars.co.uk, or call us on +44 7442076117.

· Automated technologies – When you browse our website, we collect technical data via cookies (see Section 10 below).

· Third parties – When we receive your information from schools, other agents, or partners, we only do so with your consent.

5. How We Use Your Data

We use your personal data for the following lawful purposes:

To provide our initial free consultation, we rely on our legitimate interest to respond to your enquiry.

To assess your university eligibility, prepare your application, submit applications on your behalf, and provide visa guidance, we rely on the lawful basis of contract – these activities are necessary to fulfil our service agreement with you.

To communicate with universities and visa authorities on your behalf, we again rely on contract as the lawful basis.

To send you relevant updates, news, and offers about our services, we rely on your consent – you can opt out at any time by emailing info@britanniascholars.co.uk.

To improve our website and services, we rely on our legitimate interest to enhance user experience.

To comply with legal and regulatory obligations, such as reporting to the ICO, we rely on legal obligation as our lawful basis.

We will never sell or rent your personal data to third parties.

6. Who We Share Your Data With

We may share your data with the following parties, but only where necessary:

· UK universities to submit applications and track offers.

· UK Visas and Immigration (UKVI) for visa application purposes.

· Accommodation providers to help you secure student housing.

· Scholarship bodies to support your funding applications.

· Our IT service providers, including secure cloud storage, email hosting, and CRM systems.

· Legal authorities if required by law.

We ensure that all third-party processors are GDPR-compliant and have data protection agreements in place with us.

7. International Data Transfers

Because we help students from India and other countries apply to UK universities, your data may be transferred internationally.

When your data is transferred within the UK or the European Economic Area, it is subject to UK GDPR protections.

When your data is transferred to India or other non-EEA countries, we ensure that adequate safeguards – such as standard contractual clauses – are in place to protect your data.

8. Data Retention

We keep your personal data only for as long as necessary.

· Enquiry and consultation records: retained for 12 months after our last contact with you.

· Successful application records: retained for 6 years for legal and audit purposes.

· Unsuccessful application records: retained for 12 months after the final decision.

· Marketing data: retained until you unsubscribe from our communications.

After the relevant retention period ends, we securely delete or anonymise your data.

9. Your Legal Rights

Under UK GDPR, you have the following rights:

· Right of access – to request a copy of the data we hold about you.

· Right of rectification – to correct inaccurate or incomplete data.

· Right of erasure – to request deletion of your data, also known as the “right to be forgotten”.

· Right of restriction – to limit how we use your data.

· Right of portability – to receive your data in a structured, commonly used format.

· Right to object – to object to processing based on our legitimate interests.

· Right to withdraw consent – to withdraw your consent for marketing at any time by emailing info@britanniascholars.co.uk.

To exercise any of these rights, please contact us at info@britanniascholars.co.uk. We will respond within 30 days free of charge for reasonable requests.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at 0303 123 1113 or via their website at ico.org.uk.

10. Cookies

Our website uses cookies to improve functionality and analyse traffic.

We use essential cookies that are necessary for the website to operate correctly.

We also use analytics cookies, such as Google Analytics, to understand how visitors use our site.

You can manage your cookie preferences in your browser settings. We do not use cookies for marketing purposes without your explicit consent.

11. Data Security

We implement appropriate technical and organisational measures to protect your data.

These measures include secure servers and encrypted connections (HTTPS), access controls that ensure only authorised staff can access your data, regular staff training on data protection, and secure document storage using password-protected files.

While we strive to protect your data, no system is 100% secure. If a data breach occurs that poses a risk to your rights, we will notify you and the ICO within 72 hours.

12. Children's Data

Our services are aimed at individuals aged 16 and over. If we become aware that we have collected data from a child under 16 without parental consent, we will delete it promptly.

13. Changes to This Policy

We may update this privacy policy occasionally. The latest version will always be published on this page with the “Last Updated” date. We encourage you to review it periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding your data, please contact us:

Britannia Scholars Ltd, 20 Arundel Road, Hounslow, TW4 6HU, United Kingdom

Email: info@britanniascholars.co.uk · Phone: +44 7442076117 · Website: britanniascholars.co.uk

ICO Registration Number: ZC215529

You can verify our registration on the ICO public register at ico.org.uk/ESDWebPages/Entry/ZC215529.